Zero tolerance
Aggressive, abusive or disruptive behaviour is not tolerated and may lead to dismissal from the clinic.
Accepting new patients Register
Clinic statusTypical wait ~15 min See hours
Downtown Toronto Clinic
Comprehensive family practice and walk-in care in the heart of downtown Toronto, with an on-site pharmacy for convenient same-day prescriptions.
Accepted coverage OHIP New Patients Welcome
Our services
Everything your family needs, under one roof.
From annual check-ups to a sore throat that can't wait, our doctors cover the everyday care most families need.
All service details Family Practice Our dedicated team provides ongoing primary care for individuals and families, focused on long-term health. Learn more › Walk-in Clinic Same-day visits for urgent but non-emergency concerns—convenient care when you need it. Learn more › Vaccinations Flu shots, travel immunizations, and routine vaccines to help keep you and your family protected. Learn more › Physical Check-up Annual physicals and health assessments to support prevention and early detection. Learn more › Referrals to Specialists Coordinated referrals to trusted specialists, with follow-up support from our clinic team. Learn more › Minor Surgical Procedures Safe in-clinic care for minor procedures with appropriate equipment and sterile technique. Learn more › Pregnancy Care Prenatal support, routine monitoring, and guidance throughout your pregnancy journey. Learn more › Medical Form Fill-up Help completing medical forms for insurance, school, work accommodations, and more. Learn more ›
About the clinic
A neighbourhood clinic with a network behind it.
ONcare Downtown Toronto is part of a family of clinics across Ontario. You get a doctor who knows you, backed by shared booking, records and specialist referrals.
About ONcare Book your wayOnline, by phone, or walk in during opening hours.
Walk-ins welcomeWe show today's typical wait, so you can plan your visit.
Pharmacy on siteFill your prescription before you leave.
Our team
The people who'll look after you.
Family physicians, nurses and front-desk staff who work together, so there's always someone who knows your history.
Dr. Sarah Chen Family Medicine MD — University of Toronto Not accepting new patients
Dr. James Wilson Family Medicine MD — McMaster University Not accepting new patients
New Patients
We are currently accepting new patients for our family practice. Register online to get started.
Register as New PatientOn-site Pharmacy
Fill your prescriptions immediately after your visit. We offer direct billing and free delivery within 5km.
- Quick refills
- Medication reviews
Hours of operation
Here when you need us.
Walk in during opening hours, or book ahead to choose your doctor and time.
- Monday
- 8:00 AM – 8:00 PM
- Tuesday
- 8:00 AM – 8:00 PM
- Wednesday
- 8:00 AM – 8:00 PM
- Thursday
- 8:00 AM – 8:00 PM
- Friday
- 8:00 AM – 8:00 PM
- Saturday
- 10:00 AM – 4:00 PM
- Sunday
- Closed
123 Bay St, Suite 400
Toronto, ON M5J 2R2 Get directions
Toronto, ON M5J 2R2 Get directions
Take the first step
Book your visit in a couple of minutes.
Pick a time that suits you, or call and we'll help.
Important to know
Good to know before your visit.
No-shows
A $50 fee applies if you miss an appointment without at least 24 hours’ notice.
Prescriptions
We do not prescribe narcotics or controlled substances.
Emergencies
We don't provide emergency care. Call 911 or go to the nearest emergency room.
Is Downtown Toronto accepting new patients?
Yes. Register online, then book a New Patient Meet & Greet.
Do you take walk-ins?
Yes, during opening hours. Today's typical wait is shown at the top of this page.
What should I bring?
Your OHIP card, a list of your medications, and private insurance details if you have them.
Do I need a referral for a specialist?
Yes, for most specialists under OHIP. Book a visit first and your doctor will refer you.